RENTER MUST INSPECT EXTERIOR AND INTERIOR OF RENTAL FOR ANY DAMAGE PRIOR TO TAKING DELIVERY. Any damage while renting will be billed to the renter. Ark-Ten RV Excursions has up to 3 (three) days to inspect for any damage.
A unit is considered reserved when a completed RESERVATION AGREEMENT is received, approved and funds have been collected.
The 20% reservation deposit is refundable if your adventure is canceled 30 days or more from your reservation dates minus $100.00 as a cancellation fee. If you cancel 29 days or less your full deposit is forfeited.
A 20% reservation deposit is required to reserve any RV All outstanding rental charges must be paid 7 days before your reservation begins. If booking within 30 days of your reservation start date, balance is due upon booking. Ark-Ten RV Excursions accepts cash and all major credit cards. If paying by card then this is the card we will use if any damages do occur.
Fuel and propane tanks are released full and must be returned full (unless RV is delivered to your campsite). If they are not there will a refueling charge of $25.00 plus $4.00 per gallon. Charges will be withheld from the security deposit.
All damage resulting from negligence, carelessness or inattentiveness on your behalf is your responsibility. This includes all off-road damage, damage to the undercarriage, damage to or below the bumper line, any damage while intoxicated or while committing a crime or driving illegally. Interior damage is also considered negligent.
In the event that a breakdown or mechanical failure should occur, we will automatically reimburse your for anything under $100.00. For amounts greater than $100.00, call us ahead of time. We will pay for legitimate, pre-authorized repairs provided invoices and receipts are presented. Refunds will not be made without a receipt. Obviously, if the breakdown or mechanical failure is due to your misuse of the vehicle, you are liable for all repairs. The air conditioning, awning, stereo and microwave are considered convenience items and if any malfunctions should occur on these items, no compensation will be made to the renter.