All RVs are set to return at 10 am on the return date (because you are not charged for this day). For an additional fee, a later drop-off time can be negotiated as long as the RV is not going out the next day. Any RV that is returned later than 10 am is subject to a $75 fee if we have not been notified at least 24 hrs prior to your return time.
You can book online through our website or you can contact us at (479) 757-9644 and we would be more than happy to complete a reservation for you. A 20% reservation deposit is required for all booking requests.
You are provided 125 miles a day at no charge. Anything over 125 miles a day will be billed at $.40 per mile. Additional miles can be purchased ahead of time in 500-mile increments at a discounted rate. Unused mileage will not be reimbursed.
Yes, we require the gas and propane tanks to be filled prior to returning the RV. Failure to do so will result in a $25 charge along with $4.00 per gallon.
Once you are in possession of the vehicle, you are responsible for any damage that occurs during the rental period. Unless your bundle includes interior damage protection, this doesn’t cover certain things like interior damage NOT caused in a collision. If the minor damage is less than the insurance deductible of $1,500 and your security deposit doesn’t cover the full amount of the damage, then you as the renter, are responsible for the payment and will be charged by Ark-Ten Excursions. If the damage is less than the security deposit, then portion of it will be withheld and return the rest to you.
Most state parks range from $25-$35 per night and usually include at least electricity. Private campgrounds and resort campgrounds can range from $45-$100 per night depending on amenities. Most campgrounds charge a rate for limited hookups with up-scale amenities offered at an additional cost per night.
All security deposits are released within 48-72 hours after the RV is safely returned with no damage. Overages or damage can be deducted from the security deposit.
It is possible, but we recommend that everyone stay seated and fastened in whenever possible. Each state has specific laws regarding RV travel pertaining to seat belts, but they all require people sitting in the driver and passenger seats to be belted at all times.
ABSOLUTELY NOT! If evidence is found of smoking (any substance) or vaping inside an RV then the Security Deposit is nonrefundable.
If there are any injuries contact 911 first and then contact us as soon as possible. If it is just damage to our RV and not an emergency then please call us first and we will help with the situation.
We expect the RV to be returned in the same condition as it was when it was picked up/delivered.
Yes, any of our RV's can be delivered. The base delivery fee for travel trailers is $75 and $100 for motorhomes. This includes the first for a 25 miles. After that, the delivery fee is $4.00 per mile. Included in delivery is set-up, operational instruction, and breakdown.